Applying with ERES

Applying with ERES

  • Where can I find the ERES Terms and Conditions?

    Please find ERES Terms and Conditions.

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  • Where is the ERES Privacy Policy?

    Please refer to ERES Privacy Policy.

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  • How can I contact the ERES office?

    Feel free to visit our Contact page, and you may reach us by email to edu@eres.com or call us at (707)-759-2866.

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  • Does ERES accept Fax?

    Unfortunately, we are not accepting Fax at this moment.

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  • How do I get started with the process of obtaining an ERES evaluation?

    You can apply by creating an ERES account and follow the steps to submit your application and it will also direct you to prepare and send us the required documents.

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  • What should I do if I lost my password?

    On the sign in page, please click on “Forgot Password” and follow the steps ( if more than one step ) to reset your password.

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  • Can I talk to my evaluator?

    Your evaluator’s contact info will be available in your account once the evaluation has been assigned. Feel free to contact them if you have any questions regarding the evaluation.

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  • Can I schedule an appointment or visit ERES’s office to discuss my particular circumstance?

    Yes, our office is open for walk-ins and office administrators are available for general questions. If you have detail questions and would like to talk to one of our evaluators. We can schedule a 30 mins consultation for you. (additional fee may apply)

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  • What is an ERES reference#?

    Once your application has been submitted to ERES, you will receive a unique ERES reference#. It will also be shown on your evaluation report. You must obtain this # before sending us your originals, otherwise, they can’t be accepted.

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  • Where can I find my ERES reference#?

    If you have an ERES online account and applied your evaluation under your account, then the reference # is in your dashboard. You may also find the # on your evaluation report in a format as XX-XX-XXX or XX-XX-XXXX.

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  • How long will ERES keep my application on hold?

    ERES can hold your application up to one year from the date we received. After this period, your application will be deactivated. Reactivation is possible only during the one-year period following the deactivation by contacting ERES and paying the current reactivation fee. After these two years from your application date, a new application and full payment would be required to complete an evaluation.

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  • What must I do to obtain a California Teaching Credential?

    ERES is available to help you complete the evaluation report that the California Commission on Teacher’s Credentialing (CTC) required. However, you must contact the California Commission on Teacher’s Credentialing (CTC) and follow their Instructions. CTC’s toll-free phone number is (888) 921-2682. The local phone number is (916) 445-7254;

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  • On what basis does ERES determine its equivalency?

    Our equivalency is determined based on years of research and examining on educational systems, accreditation of institutions and programs, programs’ structure, etc. It represents the best comparable result from the original system to U.S. system.

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  • Who will accept an ERES evaluation?

    ERES is one of the NACES (the National Association of Credential Evaluation Services) members and our evaluation is generally accepted nationwide.

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  • What does an evaluation include?

    A regular evaluation is a five-part narrative report that includes the purpose of your evaluation, a summary of our education, a description of the institution(s) you attended, a description of the documents submitted and a concluding statement certifying the equivalency of your education in the United States. An official report and an unofficial report are initially included and additional official reports are available upon request. (Official report will be invalid once it’s opened from the sealed envelope with ERES embossed decal.)

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  • Does ERES have a list of all the state licensing boards, institutions or organizations?

    Unfortunately, since policies from each state licensing boards, institutions or organizations may frequently change. We don’t have a comprehensive list at this moment, and we highly suggest contacting and enquiring a requirement of evaluation from where you would like to apply.

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  • I had an evaluation with another agency, can I send the result to ERES to perform an evaluation?

    Unfortunately, we can’t accept any evaluation result from another agency as the original documents, but feel free to provide it as a reference.

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  • How do I know if my documents and payment are submitted completely?

    After your application is submitted, you may access your ERES account on our website to check the status (such as whether your documents are received or not, what’s your current stage, etc.). Also, email notifications will be sent to you automatically.

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Still have questions?

Contact us at ERES corporate office located in Fairfield, CA or send an email to us.

Contact Info

ERES official new address is now 4773 Mangels Blvd, Fairfield CA, 94534

If you are planning to send any documents please use the new address above. If your package has already been sent out to our previous location at 2480 Hilborn Rd. Don’t worry, they are being forwarded to the new address though it may take a few more days for delivery.

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